ONLINE STORE REGULATIONS

bijakowe.pl

§1 Definitions

§2 General Provisions

§3 General Terms and Conditions of Sale of Goods

§4 Payment Methods

§5 Delivery and Order Fulfillment Time

§6 Complaint handling procedure

§7 Withdrawal from the sales agreement

§8 Product reviews

§9 Seller's liability

§10 Information clause regarding personal data processing

§11 Final provisions

Appendices

Introduction

  1. The Online Store available at the Internet address www.bijakowe.pl (hereinafter referred to as the "Online Store") is run by Wojciech and Miłosz Pierwsze (hereinafter referred to as the "Seller") conducting business activity under the name: Traktor.com.pl S.C. Wojciech i Miłosz Pierwsze, in Rzeszów 35-615 at ul. Leszka Czarnego 8, NIP: 8133840648, REGON: 386341220, telephone: +48 17 85 85 858, e-mail: info@bijakowe.pl.

  2. These regulations specify the types and scope of services provided electronically via the Online Store, the principles of concluding sales agreements via the Online Store, the principles of performing these agreements, the rights and obligations of the Customer and the Seller, and the procedure for withdrawal from the agreement and complaint procedure.

  3. The administrator of personal data processed in the Online Store in connection with the implementation of the provisions of these Regulations is Seller. Personal data is processed for the purposes, for the period and based on the grounds and principles indicated in the privacy policy published on the Online Store website. Using the Online Store, including making purchases, is voluntary. Similarly, providing personal data by the Service Recipient or Customer using the Online Store is voluntary, subject to the exceptions indicated in the privacy policy (conclusion of the agreement and statutory obligations of the Seller).



§1 Definitions

  1. Online Store available at www.bijakowe.pl.

  2. Seller – Traktor.com.pl S.C. Wojciech i Miłosz Pierwsze, in Rzeszów 35-615 at ul. Leszka Czarnego 8, NIP: 8133840648, REGON: 386341220.

  3. Customer- a natural person, legal person or organizational unit without legal personality, to whom the law grants legal capacity concluding an agreement with the Seller.

  4. Consumer- a natural person performing a legal act with the Seller not directly related to their business or professional activity, in particular who places an order in the Store.

  5. Service- electronic services provided by the Seller via the Online Store.

  6. Sales Agreement- an agreement concluded at a distance between the Customer and the Seller via Online Store, the subject of which is the purchase of Goods.

  7. Goods – a product, a movable item that the Customer purchases via the Online Store.

  8. Customer Account – a set of resources in the Seller's IT system, in which information about the Customer is collected, including address information and order history.

  9. Order form– a form available in the Online Store that allows you to make a purchase.

  • Registration form– a form available in the Online Store that allows you to create a Customer Account.

  • Working day– one day from Monday to Friday, excluding public holidays.



§2 General provisions

  1. The Seller undertakes to provide services to the Customer to the extent and under the terms and conditions specified in the regulations.

  2. In order to ensure the security of data transferred in the online store, the Seller takes technical and organizational measures appropriate to the level of risk, in particular, measures to prevent unauthorised persons from obtaining and modifying personal data transmitted via the Internet. The Seller ensures the security of data transmission transferred in the Online Store by using the SSL (SecureSocketLayer) protocol.

  3. The Customer undertakes to use the Online Store in accordance with applicable legal provisions and principles of social coexistence.

  4. The Customer using the Services of the Seller is obliged to comply with these Regulations.

  5. The Seller complies with the principle of personal data protection of Customers in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46/EC (OJ EU.L No. 119, p. 1) ("GDPR").

  6. The Goods available in the online store are new, free from physical and legal defects.

  7. The Seller fulfills orders in Poland. Orders are also fulfilled outside Poland after prior agreement on the terms and costs of delivery with the Seller.

  8. The Goods have been legally introduced to the Polish market. Information about the Goods on the online store's website constitutes an invitation to conclude a contract within the meaning of Art. 71 of the Act of 23 April 1964, the Civil Code.



§3 General terms and conditions of sale of goods

  1. The conclusion of the Sales Agreement between the Customer and the Seller takes place after the Customer places an order using the order form in the Online Store.

  2. After placing the order, the Seller immediately confirms its receipt and simultaneously accepts the order for execution. Confirmation of receipt of the order and its acceptance for execution takes place by sending an appropriate e-mail message by Seller to Customer to the e-mail address Customer provided during the order placement, which contains at least the statements of Seller about receipt of the order and its acceptance for execution and confirmation of the conclusion of the Sales Agreement. Upon receipt by Customer of the above e-mail message, the Sales Agreement is concluded between Customer and Seller.

  3. The content of the Sales Agreement is additionally secured in the IT system of the Seller online store.

  4. The product price visible on the online store website is given in Polish zloty and includes taxes. The Customer is informed about the total price of the product including taxes, which is the subject of the order, as well as about the delivery costs (including transport, delivery and postal charges) and other costs, and if the amount of these charges cannot be determined - about the obligation to pay them, on the online store's website during the order placement, including when the Customer expresses their will to be bound by the Sales Agreement.



§4 Payment Methods

  1. The Seller provides the Customer with the following payment methods under the Sales Agreement:

  • Cash on delivery upon receipt shipment.

  • Cash payment upon personal collection.

  • Payment by bank transfer to the Seller's account.

  • Electronic payments and card payments via thePrzelewy24

    service.

  • in installments (prepayment).

  • in the form of leasing (prepayment).

  1. Settlement of transactions with electronic payments and card payments is carried out in accordance with the Customer's choice via the following services:

  • Przelewy24 Electronic payment service and payment card is operated by: PayPro SA (PayPro) – with its registered office in Poznań, at ul. Kanclerska 15 (60-327), entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court of Poznań Nowe Miasto and Wilda, 8th Commercial Division of the National Court Register under the KRS number 0000347935, NIP number 7792369887.

  • Stripe. Electronic payments and payment cards are handled by Stripe Payments Europe, Limited with its registered office in C/O A&L Goodbody, Ifsc, North Wall Quay Dublin 1, Ireland, Registration number IE513174.

  1. Installment transaction settlements are carried out in accordance with the Customer's choice through Santander Bank. Santander Consumer Bank S.A., ul. Legnicka 48 B, 54-202 Wrocław

  2. If the Customer chooses payment by bank transfer, electronic payment or payment by payment card, the Customer is obliged to make the payment within 7 calendar days from the date of conclusion of the Sales Agreement.

  3. If the Customer chooses payment by cash on delivery upon receipt of the shipment or payment in cash upon personal collection, the Customer is obliged to make the payment immediately upon receipt of the shipment.



§5 Delivery and order processing time

  1. The order is delivered within the territory of the Republic of Poland or in accordance with individual arrangements with Sellers outside Poland.

  2. Delivery of the order to the Customer is subject to payment, unless the Sales Agreement provides otherwise. The delivery costs of the order (including transport, delivery and postal services) are indicated to the Customer on the Online Store website in the information tab regarding delivery costs and during the placement of the Order, including when the Customer expresses their will to be bound by the Sales Agreement.

  3. Personal collection at a place and time previously agreed with the Customer by phone or e-mail is free of charge.

  4. The Seller provides the Customer with the following methods of delivery or collection of the Product:

Postal delivery, cash on delivery.

Courier delivery, cash on delivery.

  1. Personal collection available at: Tajęcina 2KA, 36-002 Tajęcina k/Rzeszowa - on working days, from 08:00 to 16:00.
  2. The delivery time of the order to the Customer is up to 7 working days, unless a shorter or longer period is given in the description of the given product or when placing the order. In the case of products with different delivery times, the delivery time is the longest given time. The beginning of the delivery time of the order to the Customer is counted from the day the payment is credited to the bank account indicated by the Seller or in the case of the Customer choosing the cash on delivery method - from the day of conclusion of the Sales Agreement.
  3. The order processing time consists of the time of preparing the order (completing and packing the order) and the delivery time of the order depending on the selected delivery method.
  4. The Goods are delivered via the shipping companies FeDex, DHL, DPD and Schenker, or by the Seller's own transport. The Seller reserves the right to introduce deliveries through other than the listed forwarding companies.

§6 Complaint handling procedure

  1. This point 6 of the Regulations specifies the complaint handling procedure common to all complaints submitted to the Seller, in particular complaints regarding Products, Sales Agreements, Electronic Services and other complaints related to the operation of the Seller or the Online Store.
  1. The basis and scope of liability are specified in generally applicable legal provisions, in particular in the Civil Code, the Consumer Rights Act and the Act on the provision of electronic services of July 18, 2002 (Journal of Laws No. 144, item 1204, as amended).
     
  2. Detailed provisions regarding complaints about the Product - movable item - purchased by the Customer under the Sales Agreement concluded with the Seller by December 31, 2022. are specified in the provisions of the Civil Code in the wording applicable until December 31, 2022, in particular Art. 556-576 of the Civil Code. These provisions specify in particular the basis and scope of the Seller's liability towards the Customer if the sold Product has a physical or legal defect (warranty). The Seller is obliged to deliver a Product free from defects to the Customer. In accordance with Art. 558 § 1 of the Civil Code, the Seller's liability under the warranty for the Product purchased in accordance with the previous sentence towards a Customer who is not a consumer is excluded.

  3. Detailed provisions regarding the complaint of a Product - a movable item (including a movable item with digital elements), excluding, however, a movable item that serves solely as a carrier of digital content - purchased by the Customer under the Sales Agreement concluded with the Seller from January 1, 2023 are specified in the provisions of the Consumer Rights Act in the wording applicable from January 1, 2023, in particular Art. 43a - 43g of the Consumer Rights Act. These provisions specify in particular the basis and scope of the Seller's liability towards the consumer in the event of non-compliance of the Product with the Sales Agreement.

  4. Detailed provisions regarding the complaint of a Product - digital content or service or movable item, which serves exclusively as a carrier of digital content - purchased by the Customer under the Sales Agreement concluded with the Seller from 1 January 2023 or before that date, if the delivery of such a Product was to take place or took place after that date, are specified in the provisions of the Consumer Rights Act in the wording applicable from 1 January 2023, in particular Articles 43h - 43q of the Consumer Rights Act. These provisions specify in particular the basis and scope of the Seller's liability towards the consumer in the event of non-compliance of the Product with the Sales Agreement.

  5. A complaint may be submitted, for example: in writing to the following address: 36-002 Jasionka, Tajęcina 2 KA or in electronic form via e-mail to the following address: info@bijakowe.pl

  • The Product may be sent or returned as part of a complaint to the following address:  36-002 Jasionka, Tajęcina 2 KA
  1. It is recommended to provide the following in the description of the complaint: (1) information and circumstances concerning the subject of the complaint, in particular the type and date of the irregularity or lack of compliance with the contract; (2) a request for a method of achieving compliance with the contract or a statement of a price reduction or withdrawal from the contract or another claim; and (3) contact details of the person submitting the complaint - this will facilitate and speed up the processing of the complaint. The requirements specified in the previous sentence are recommendations only and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.

  2. In the event of a change in the contact details provided by the person submitting the complaint during the complaint review, they are obliged to notify the Seller of this.

  3. The person submitting the complaint may attach evidence (e.g. photos, documents or the Product) related to the subject of the complaint to the complaint. The Seller may also ask the person submitting the complaint to provide additional information or send evidence (e.g. photos), if this will facilitate and speed up the review of the complaint by the Seller.
  4. The Seller's liability under the warranty for the Product or the lack of conformity of the Product with the Sales Agreement is excluded.
  5. The Seller will respond to the complaint within 14 calendar days from the date of its receipt.

§7 Consumer Right to Withdraw from the Agreement

  1. A consumer who has concluded a distance contract may withdraw from it within 14 calendar days without giving a reason and without incurring costs, except for the costs specified in point 8.8 of the Regulations. To meet the deadline, it is sufficient to send a statement before its expiry. The declaration of withdrawal from the contract may be submitted, for example: in writing to the address: 36-002 Jasionka, Tajęcina 2 KA or in electronic form via e-mail to the address: info@bijakowe.pl

  2. The return of the Product - movable items (including movable items with digital elements) as part of the withdrawal from the contract may be made to the address: 6-002 Jasionka, Tajęcina 2 KA.
  3. A sample withdrawal form is included in Annex No. 2 to the Consumer Rights Act and additionally constitutes Annex No. 1 to the Regulations. The consumer may use the sample form, but this is not obligatory.
  4. The time limit for withdrawal from the contract begins: for a contract under which the Seller issues the Product, being obliged to transfer its ownership - from the moment the consumer or a third party indicated by him other than the carrier takes possession of the Product, and in the case of a contract which: (1) covers many Products that are delivered separately, in batches or in parts - from the moment the last Product, batch or part is taken into possession, or (2) consists in the regular delivery of Products for a specified period - from the moment the first Product is taken into possession; for other contracts – from the date of conclusion of the contract.
  5. In the event of withdrawal from a contract concluded at a distance, the contract is deemed not to have been concluded.
  6. Products – movable items, including movable items with digital elements: The Seller is obliged to immediately, no later than within 14 calendar days from the date of receipt of the consumer's declaration of withdrawal from the contract, return to the consumer all payments made by him, including the costs of delivery of the Product – movable item, including movable item with digital elements (except for additional costs resulting from the consumer's choice of delivery method other than the cheapest standard delivery method available in the Online Store). The Seller shall return the payment using the same method of payment as used by the consumer, unless the consumer has expressly agreed to another method of return that does not involve any costs for him. In the case of Products - movable items (including movable items with digital elements) - if the Seller has not offered to collect the Product from the consumer, the Seller may withhold the refund of payments received from the consumer until the Product is received back or the consumer provides proof of its return, depending on which event occurs first.
  7. In the case of Products - movable items (including movable items with digital elements) - the consumer is obliged to immediately, no later than within 14 calendar days from the date on which he withdrew from the contract, return the Product to the Seller or hand it over to a person authorized by the Seller to collect it, unless the Seller has offered to collect the Product himself. To meet the deadline, it is sufficient to return the Product before it expires.
  8. The consumer is liable for the reduction in the value of the Product - a movable item (including a movable item with digital elements) - resulting from using it in a way that goes beyond what is necessary to determine the nature, characteristics and functioning of the Product.
  9. Products - digital content or digital services: In the event of withdrawal from the contract for the supply of the Product - digital content or digital service - the Seller, from the date of receipt of the consumer's declaration of withdrawal from the contract, may not use content other than personal data provided or generated by the consumer during the use of the Product - digital content or digital service - provided by the Seller, with the exception of content that: (1) is only useful in connection with the digital content or digital service that was the subject of the contract; (2) relates exclusively to the consumer's activity during the use of the digital content or digital service provided by the Seller; (3) has been combined by the entrepreneur with other data and cannot be separated from them or can only be separated with disproportionate efforts; (4) were created by the consumer together with other consumers who can still use them. Except for the cases referred to above in points (1)–(3), the Seller shall, at the consumer's request, make available to him content other than personal data that was provided or created by the consumer during the use of the digital content or digital service provided by the Seller. In the event of withdrawal from the contract, the Seller may prevent the consumer from further use of the digital content or digital service, in particular by preventing the consumer from accessing the digital content or digital service or blocking the user account, which does not affect the consumer's rights referred to in the preceding sentence. The consumer has the right to recover the digital content from the Seller free of charge, without hindrance on the part of the Seller, within a reasonable time and in a commonly used machine-readable format.
  10. In the event of withdrawal from the contract for the supply of the Product – digital content or digital service, the consumer is obliged to stop using this digital content or digital service and making it available to third parties.
  11. Possible costs related to the consumer's withdrawal from the contract, which the consumer is obliged to bear: In the case of Products - movable items (including movable items with digital elements) - if the consumer has chosen a method of delivery of the Product other than the cheapest standard method of delivery available in the Online Store, the Seller is not obliged to refund the consumer the additional costs incurred by him/her. In the case of Products - movable items (including movable items with digital elements) - the consumer bears the direct costs of returning the Product. In the case of a Product - a service, the performance of which - at the consumer's express request - began before the deadline for withdrawal from the contract, the consumer who exercises the right to withdraw from the contract after making such a request is obliged to pay for the services provided until the time of withdrawal from the contract. The amount of payment is calculated in proportion to the scope of the service provided, taking into account the price or remuneration agreed in the contract. If the price or remuneration is excessive, the basis for calculating this amount is the market value of the service provided. Due to the size and weight of the goods, in the event of withdrawal from the contract, returning the goods may involve higher costs than regular mail.

  12. The right to withdraw from a contract concluded at a distance does not apply to the consumer in relation to contracts: (1) for the provision of services for which the consumer is obliged to pay the price, if the Seller has fully performed the service with the express and prior consent of the consumer, who was informed before the commencement of the provision that after the Seller has provided the service, the consumer will lose the right to withdraw from the contract, and has acknowledged this; (2) in which the price or remuneration depends on fluctuations in the financial market over which the Seller has no control and which may occur before the deadline for withdrawal from the contract expires; (3) in which the subject of the provision is a Product - a movable item (including a movable item with digital elements) - non-prefabricated, manufactured according to the consumer's specifications or intended to meet their individual needs; (4) where the subject of the provision is a Product - a movable item (including a movable item with digital elements) - subject to rapid deterioration or having a short shelf life; (5) where the subject of the provision is a Product - a movable item (including a movable item with digital elements) - delivered in a sealed package which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery; (6) where the subject of the provision are Products - movable items (including movable items with digital elements) - which after delivery, due to their nature, are inseparably connected with other movable items, including movable items with digital elements; (7) where the subject of the provision are alcoholic beverages, the price of which was agreed upon at the conclusion of the Sales Agreement, and which can only be delivered after 30 days and whose value depends on market fluctuations over which the Seller has no control; (8) where the consumer has expressly requested the Seller to come to him for urgent repair or maintenance; if the Seller provides additional services other than those requested by the consumer, or supplies Products - movable items (including movable items with digital elements)
  13. - other than spare parts necessary for repair or maintenance, the consumer has the right to withdraw from the contract in relation to additional services or Products; (9) in which the subject of the provision are audio or visual recordings or computer programs delivered in a sealed package, if the package has been opened after delivery; (10) for the delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement; (11) concluded at public auction; (12) for the provision of accommodation services other than for residential purposes, the transport of goods, car rental, catering, services related to leisure, entertainment, sports or cultural events, if the contract specifies the day or period for the provision of the service; (13) for the supply of digital content not supplied on a tangible medium, for which the consumer is obliged to pay the price, if the Seller commenced the provision with the express and prior consent of the consumer, who was informed before the commencement of the provision that after the Seller has fulfilled the provision, the consumer will lose the right to withdraw from the contract, and the consumer has acknowledged this, and the Seller has provided the consumer with the confirmation referred to in Article 15 paragraphs 1 and 2 or Article 21 paragraph 1 of the Consumer Rights Act; (14) for the provision of services for which the consumer is obliged to pay the price for which the consumer has expressly requested the Seller to come to him for the purpose of repair, and the service has already been fully performed with the express and prior consent of the consumer.
  14. The provisions contained in this point 8 of the Regulations concerning the consumer shall apply from 1 January 2021 and for contracts concluded from that day also to the Service Recipient or Customer who is a natural person concluding a contract directly related to his business activity, when the content of this contract indicates that it does not have a professional character for this person, resulting in particular from the subject of the business activity performed by him, made available on the basis of the provisions on the Central Register and Information on Economic Activity.

§8 Product Reviews

  1. The Seller allows its Customers to issue and access reviews of Products and about the Online Store on the principles indicated in this point of the Regulations.

  2. An Opinion about a Product may be issued only for actually purchased Products in the Seller's Online Store and by the Customer who purchased the reviewed Product. Adding an opinion is possible after completing the purchasing process and filling out the form sent by e-mail. It is prohibited to conclude fictitious or apparent Sales Agreements in order to issue an opinion about a Product. An opinion about the Online Store may be issued by a person who is a Customer of the Online Store.
  3. Adding opinions by Customers may not be used for illegal activities, in particular for activities constituting an act of unfair competition, or activities violating personal rights, intellectual property rights or other rights of the Seller or third parties. When adding an opinion, the Customer is obliged to act in accordance with the law, these Regulations and good manners.
  4. Opinions may be made available directly on the Online Store website (e.g. for a given Product) or on an external website collecting opinions with which the Seller cooperates and to which it refers on the Online Store website (including via an external widget placed on the Online Store website).
  5. The Seller ensures that published opinions about Products come from its Customers who purchased a given Product. To this end, the Seller takes the following actions to check whether the opinions come from its Customers: The Seller sends its Customers (including via an external website collecting opinions with which it cooperates) an individual link to the e-mail address provided by them when making a purchase - in this way, only the Customer who purchased the Product in the Online Store receives access to the opinion form.
  6. In the event of doubts of the Seller or reservations addressed to the Seller by other Customers or third parties as to whether a given opinion comes from the Customer or whether a given Customer purchased a given Product, the Seller reserves the right to contact the author of the opinion in order to clarify and confirm that he or she is in fact a Customer of the Online Store or has purchased the Product being reviewed.
  7. Any comments, appeals against the verification of an opinion, or reservations as to whether a given opinion comes from the Customer or whether a given Customer purchased a given Product may be submitted in a manner analogous to the complaint procedure indicated in point 9 of the Regulations.
  8. The Seller does not post or commission another person to post false opinions or recommendations of Customers and does not distort opinions or recommendations of Customers in order to promote its Products. The Seller provides both positive and negative opinions. The Seller does not provide sponsored opinions.

§ 9 Information clause regarding the processing of personal data

  1. The administrator of the personal data of the Store Customers and Store Users is: Wojciech Pierwsze i Miłosz Pierwsze conducting business activity under the name: Traktor.com.pl S.C. Wojciech i Miłosz Pierwsze, ul. Leszka Czarnego 8, 35-615 Rzeszów, NIP: 8133840648, REGON: 386341220.
  2. Providing personal data by Customers and Users of the Store is voluntary, although in some cases necessary to complete the purchase. The personal data of the Store Users will be processed for the purposes related to registration in the Store and, in the event of granting appropriate consent, for the marketing of our goods and services and participation in the Newsletter service (understood as sending commercial information electronically and using telecommunications terminal equipment - SMS, in accordance with the Act of 18 July 2002 on the provision of services by electronic means. In the case of purchasing goods, the personal data of the Customers will be processed for the purpose of the proper implementation of the purchase and sale agreement for our goods, as well as their shipment. Failure to provide the personal data necessary to conclude the purchase and sale agreement results in the refusal to conclude this agreement.
  3. Data in the form of: name and surname, address, postal code, e-mail address, telephone number, tax identification number (if completed) will be used to complete the purchase and inform about the services provided by the Administrator.
  4. The legal basis for the processing of personal data in the scope of registration of the Store User in the online store, marketing of goods and services and participation in the Newsletter service is - pursuant to art. 6 sec. 1 item a in connection with 7 sec. 2 Regulation of the European Parliament and of the Council of the European Union of 27 April 2016 2016/679 (OJ EU.L.2018.127.2 consolidated text) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), hereinafter referred to as GDPR - granted consent, whereas in the case of the purchase of goods, data processing is necessary for the performance of the contract.
  5. Personal data will be stored until the consent is withdrawn by the Store User or for a maximum of 5 years from the moment of fulfillment of the order in the case of Customers.
  6. The personal data of the Store Users will be processed by persons authorized by the Administrator within the scope of their official duties and will be transferred to companies serving the Administrator in the scope of IT, legal and marketing activities for the Administrator. In the case of Customers, their data may also be transferred to companies carrying out the delivery of goods. In the event of a legitimate request, the recipients of the data may also be control authorities, law enforcement authorities and other public authorities acting on the basis of statutory authorization.
  7. The Administrator will not transfer personal data to a third country or international organizations.
  8. Each Customer and Store User has the right to request from the Administrator access to their data, its rectification (correction), transfer and deletion, as well as the right to limit data processing. In connection with the processing of personal data by the Administrator, the Customer has the right to lodge a complaint with the President of the Office for Personal Data Protection.
  9. Based on the personal data of Customers and Users of the Store, their profiling will take place, i.e. based on their activity on the website, products viewed, the Administrator will present Customers and Users of the Store with other products tailored to their interests that may interest them. The Customer and User of the Store have the right to object to the above action at any time, in accordance with the provisions contained in the Privacy and Cookies Policy.
  10. The User has the right to withdraw consent to the processing of personal data at any time, which are processed on the basis of the expressed consent. Withdrawal of consent will not affect the lawfulness of the processing carried out on the basis of the expressed consent before its withdrawal.

§10 Seller's liability

  1. The Seller is not responsible for the Customer entering incorrect data (in particular by providing incorrect data in the forms available on the website) or the Customer acting in a way that makes it difficult or impossible to provide and implement services by the Seller.

  2. The Seller reserves the right to suspend or terminate the provision of individual functionalities of the online store due to the need to maintain, review or expand the technical base or software. Suspension or termination of the provision of individual functionalities of the online store may not violate the rights of the Customer.



§11 Final provisions

  1. All content posted on the online store website (including graphics, texts, page layout and logos) is protected by copyright and is the exclusive property of the Seller. The use of this content without the written consent of the Seller results in civil and criminal liability.

  2. Agreements concluded through the online store are concluded in Polish.

  3. The Seller reserves the right to change these Regulations. The Seller will notify about changes to the Regulations on the online store website at least 14 calendar days before the changes to the regulations come into effect. In other matters not regulated by the provisions of these regulations, the relevant provisions of Polish law shall apply.

  4. The Customer has the right to use out-of-court methods of resolving disputes and pursuing claims through mediation or an arbitration court. Regardless of this, The Customer may seek assistance from the municipal (district) consumer advocate, social organizations whose statutory tasks include consumer protection, provincial inspectorates of the Trade Inspection. All necessary information can be obtained on the website of the Office of Competition and Consumer Protection at www.uokik.gov.pl.

  5. Any disputes arising between the Seller and the Customer shall be submitted to the court with jurisdiction over the seat of the Seller.

  6. The Annexes to the Regulations constitute an integral part thereof.

ANNEX NO. 1 - WITHDRAWAL FROM THE AGREEMENT

APPENDIX NO. 2 - COMPLAINT FORM